Skip to main content
I
Idan296182305bdh
Participant
April 27, 2023
Question

"Paste" stops working

  • April 27, 2023
  • 1 reply
  • 734 views

This happens after several minutes of work. Suddenly the "Paste" option stops working within a document, between 2 open instances, or from outside of XD into a document.
XD uninstalled and reinstalled to the latest version.
It started happing a few months ago.

I run 2 different CC accounts on a single PC using 2 windows users.
This occurs only on one of the accounts.

Windows 10 Pro,  build 19044.1526

    This topic has been closed for replies.

    1 reply

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    April 27, 2023

    May be 2 different CC accounts on a single PC using 2 windows users can be a reason but not sure. Does it happens in other apps?

    I
    Idan296182305bdhAuthor
    Participant
    May 1, 2023

    No.
    Not Illustrator, not Photoshop, not Office.
    I can't imagine how this can be related.

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    May 1, 2023

    Hi @Idan296182305bdh,

     

    Thank you for sharing the info. Would you mind telling us if the keyboard shortcut for the "Paste" is working for you? Please share what you are trying to paste. Is it a text or an object, or an image?

     

    Please also share the version of XD installed on your machine.

     

    We will try our best to help.

     

    Thanks,

    Harshika

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices