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Participant
December 15, 2022
Answered

pc and mac XD compatibility issue

  • December 15, 2022
  • 1 reply
  • 1163 views

i am migrating finally to a mac from a pc. i have files built on pc in xd. went to open on my mac and says i do not have the most recent version of xd loaded on my machine, but i do. HELP. please tell me there is a work around, i need to get off this pc ASAP. 

 

    This topic has been closed for replies.
    Correct answer Travis27575256uzh5

    Here are the steps from Adobe:

    https://helpx.adobe.com/uk/creative-cloud/kb/creative-cloud-application-recognizing-available.html

    But if your locked down system is blocking then you need your IT to sort...!


    removed XD totally. reloaded and magically the right version is there. thank you talking through this. i am up and running. 

    1 reply

    Community Expert
    December 15, 2022

    What's the XD version on your Mac and on the PC?

    Participant
    December 15, 2022

    pc is 55.2.12 and mac is 49.0.12.14. obviously this is the issue. what is the latest mac version? as it says i do not have updates to download for xd

    Community Expert
    December 15, 2022

    The latest Mac XD is also 55.2.12. What's your macOS version?