Skip to main content
Travis27575256uzh5
Participant
Dec 15, 2022 1:49 PM UTC
Answered

pc and mac XD compatibility issue

i am migrating finally to a mac from a pc. i have files built on pc in xd. went to open on my mac and says i do not have the most recent version of xd loaded on my machine, but i do. HELP. please tell me there is a work around, i need to get off this pc ASAP. 

 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Travis27575256uzh5Correct answer
    Participant
    Dec 15, 2022 3:18 PM UTC

    Here are the steps from Adobe:

    https://helpx.adobe.com/uk/creative-cloud/kb/creative-cloud-application-recognizing-available.html

    But if your locked down system is blocking then you need your IT to sort...!


    removed XD totally. reloaded and magically the right version is there. thank you talking through this. i am up and running. 

    View reply

    9 replies

    Kenneth Kawamoto
    Community Expert
    Kenneth KawamotoCommunity Expert
    Community Expert
    Dec 15, 2022 2:07 PM UTC

    What's the XD version on your Mac and on the PC?

    Translate
      Travis27575256uzh5Author
      Participant
      Dec 15, 2022 2:17 PM UTC

      pc is 55.2.12 and mac is 49.0.12.14. obviously this is the issue. what is the latest mac version? as it says i do not have updates to download for xd

      Translate
      Kenneth Kawamoto
      Community Expert
      Kenneth KawamotoCommunity Expert
      Community Expert
      Dec 15, 2022 2:25 PM UTC

      The latest Mac XD is also 55.2.12. What's your macOS version?

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices