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atresaco
Participant
Mar 7, 2019 4:10 PM UTC
Question

Pin comment option has disappeared

Hello,

Can anyone help me?

When I publish a prototype I'm not able to add a pin with a comment as the option has disappeared (see screenshot attached) . I've check it with my teammates and it only happens to me :S. Does anyone know any reason why it happens? I have the latest version of Adobe XD.

Thank you very much.

How it looks now:

How it looks previously:

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11 replies

ArunKaza
Adobe Employee
ArunKaza
Adobe Employee
Mar 7, 2019 5:46 PM UTC

We are sorry to hear that you are not able to pin comments on your links.
To understand more, I see that the language of the 2 screen shots you have shared is different. Is it that you are unable to pin on a specific locale? Did you try changing it back to english to see if that enables pin icon?

Thanks!

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atresacoAuthor
Participant
Mar 8, 2019 7:26 AM UTC

Hi, I'm unable to pin in both languages. I've tried to uninstall and installing again the adobe xd and it keeps doing the same. Also, I realized that if I open the preview link in the default mode of browsing I can't pin but if I open it in the private browsing mode and I log in then I'm able to do it. Thanks!

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Preran
Preran
Legend
Mar 11, 2019 6:48 PM UTC

That definitely sounds unusual. I am asking around for solutions. Meanwhile, does this happen across browsers?

Thanks,

Preran

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