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A
atresaco
Participant
March 7, 2019
Question

Pin comment option has disappeared

  • March 7, 2019
  • 11 replies
  • 2646 views

Hello,

Can anyone help me?

When I publish a prototype I'm not able to add a pin with a comment as the option has disappeared (see screenshot attached) . I've check it with my teammates and it only happens to me :S. Does anyone know any reason why it happens? I have the latest version of Adobe XD.

Thank you very much.

How it looks now:

How it looks previously:

This topic has been closed for replies.

11 replies

ArunKaza
Adobe Employee
ArunKaza
Adobe Employee
March 7, 2019

We are sorry to hear that you are not able to pin comments on your links.
To understand more, I see that the language of the 2 screen shots you have shared is different. Is it that you are unable to pin on a specific locale? Did you try changing it back to english to see if that enables pin icon?

Thanks!

A
atresacoAuthor
Participant
March 8, 2019

Hi, I'm unable to pin in both languages. I've tried to uninstall and installing again the adobe xd and it keeps doing the same. Also, I realized that if I open the preview link in the default mode of browsing I can't pin but if I open it in the private browsing mode and I log in then I'm able to do it. Thanks!

Preran
Preran
Legend
March 11, 2019

That definitely sounds unusual. I am asking around for solutions. Meanwhile, does this happen across browsers?

Thanks,

Preran

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