Placing Library Assets into XD Document Results in Error + Blurred Asset

Question

I've seen this asked before and the solution is to make sure your CC library is syncing. I have done so, but I'm still getting an error and blurred assets. Is it because the original library is read-only? I can't see why that should affect it since the library works in other Adobe programs.

I've restarted, checked for updates, made sure I was synced, and still haven't been able to solve the issue.

Harshika Verma · Answer

Hi Kylie,

We are sorry to hear you are having trouble with XD. Would you mind telling us the XD version? Have you tried signing out of XD, Creative Cloud Desktop app, restart the machine and then sign back in?

Let us know if that helps.

Thanks,

Harshika

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