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yurih55984478
Participant
September 1, 2018
Question

please sign into Creative cloud

  • September 1, 2018
  • 2 replies
  • 781 views

i open the adobe xd, in a cleative cloud aplication,but the program return that i am not conected in a acount, but i am.

    This topic has been closed for replies.

    2 replies

    Preran
    Legend
    September 4, 2018

    What happens when you click the Sign In button? Are you able to sign in?

    yurih55984478
    Participant
    September 5, 2018

    dont happening nothing

    Ares Hovhannesyan
    Community Expert
    Community Expert
    September 2, 2018

    Try to sign in.

    yurih55984478
    Participant
    September 5, 2018

    already tested this

    Preran
    Legend
    September 10, 2018

    Can you try the solution in this post Can't sign in to Creative Cloud Desktop application...​and let us know if it helped?

    You can also try temporarily disabling any firewalls or anti-virus software on  your computer. Let us know if you need more help.

    For urgent assistance, feel free to get in touch with us using this link Contact Customer Care

    Thanks,

    Preran