Skip to main content
Participant
June 8, 2021
Question

Plug-in installation failed

  • June 8, 2021
  • 1 reply
  • 323 views

Errno: 17

 

After testing, I found that the root reason is that Adobe generated an encrypted folder A (Let's call it A). And if you want to install plugin, you need to move it from folder A to folder B. 

 

The move failed because the A folder was encrypted. This in turn causes the plug-in installation to fail.

 

So how to solve it??????

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Legend
    June 8, 2021

    Hi there,

     

    Sorry to hear about the trouble. Please try the suggestions shared in the below discussions: 

     

    https://community.adobe.com/t5/adobe-xd/error-quot-plugin-installation-failed-quot-while-installing-plugins-in-xd/m-p/10848199#M21651

    https://community.adobe.com/t5/adobe-xd/error-plugin-installation-failed-code-error-while-moving-file-error-no-17/m-p/12058775#M50241

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh