Skip to main content
R
Roy Snippers
Participant
January 26, 2022
Question

Plugin panel buggy / inactive

  • January 26, 2022
  • 1 reply
  • 737 views

Hi there, 
My plugin panel seems to be broken.
Can't add / search / install new plugins.
The big plus-icon (+) is missing.
Any ideas?

 

    This topic has been closed for replies.

    1 reply

    D
    Deepika5FDD
    Participating Frequently
    January 27, 2022

    Hi there,

     

    Sorry to hear about the trouble. Please try the steps shared here https://helpx.adobe.com/xd/kb/issues-installing-xd-plugins.html and let us know if this helps or if you need any further assistance.

     

    Regards

    Deepika

    C
    CourtneyB_Educator
    Participating Frequently
    February 2, 2022

    Hi, I have the exact same problem. Followed the steps in the help link but nothing worked. Does this issue have to do with having an enterprise account?

    D
    Deepika5FDD
    Participating Frequently
    February 2, 2022

    Hi there,

     

    Sorry to hear about the trouble. Have you tried uninstalling and reinstalling XD? Deleting the preference files? If that doesn't work have you uninstalled the entire Creative Cloud and run the Creative Cloud cleaner tool before reinstalling it?

    Please let us know if this helps or if you need any further assistance.

     

    Regards

    Deepika

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices