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Participant
April 16, 2021
Question

Plugin window out of resolution

  • April 16, 2021
  • 1 reply
  • 591 views

Guys, my plugins window is out of resolution! I can't selecte no one icon for example, because it's out of my view? Pls know anybody resolve this issue? 

 

 

 
 
 
 
 
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    1 reply

    Harshika Verma
    Community Manager
    Community Manager
    April 16, 2021

    Hi there,

     

    Thank you for reaching out and this is definitely not expected. Have you tried signing out of XD, Creative Cloud app, restarting, and then sign back in? 

     

    Let us know if that helps.

     

    Thanks,

    Harshika

    Participant
    April 16, 2021

    Yes i dit is, but it didn't work. I tried reinstall ao XD too, but the same. I really don't know what is happened

    Harshika Verma
    Community Manager
    Community Manager
    April 16, 2021

    Thanks for the confirmation. Could you please share the screenshot of your About XD info page? Please make sure you are on the current version of XD  (39). Does that happen with this specific plugin window or all the plugins?

     

    We'll try our best to help.

     

    Thanks,

    Harshika