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default4p4vgfi1uijq
Participant
Apr 16, 2021 2:16 PM UTC
Question

Plugin window out of resolution

Guys, my plugins window is out of resolution! I can't selecte no one icon for example, because it's out of my view? Pls know anybody resolve this issue? 

 

 

 
 
 
 
 
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    5 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Apr 16, 2021 2:21 PM UTC

    Hi there,

     

    Thank you for reaching out and this is definitely not expected. Have you tried signing out of XD, Creative Cloud app, restarting, and then sign back in? 

     

    Let us know if that helps.

     

    Thanks,

    Harshika

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      default4p4vgfi1uijqAuthor
      Participant
      Apr 16, 2021 4:02 PM UTC

      Yes i dit is, but it didn't work. I tried reinstall ao XD too, but the same. I really don't know what is happened

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Apr 16, 2021 10:50 PM UTC

      Thanks for the confirmation. Could you please share the screenshot of your About XD info page? Please make sure you are on the current version of XD  (39). Does that happen with this specific plugin window or all the plugins?

       

      We'll try our best to help.

       

      Thanks,

      Harshika

       

       

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