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C
Carolina5FC3
Participant
October 8, 2020
Question

Pop up verification code and then app close

  • October 8, 2020
  • 1 reply
  • 380 views

I put verification code, but then appear more and more pop ups in blank up to close the app. I can't work on Adobe XD. Please, Could you help me??

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    October 8, 2020

    Hi Carolina,

     

    Sorry to hear about the trouble. Could you please share a few screenshots of the pop-ups that you are getting? Is it like that you are getting a sign-in loop? 

     

    Regards

    Rishabh

      C
      Carolina5FC3Author
      Participant
      October 8, 2020

      Hi Rishabh,

       

      Thanks for answering. I attached one screenshot, then close and open in blank again. I don't understand what happend. I really appreacite if you can help me.  Thank you. 

      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      October 9, 2020

      Hi Carolina,

       

      Thanks for sharing the screenshot. There was a CSO yesterday which causes issues with some services including signin loop. Could you please try restarting the machine and try to sign backin and let us know if that helps?

       

      We will try our best to help.

       

      Thanks,

      Harshika

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