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Laurent Luypaert
Laurent Luypaert
Participant
Apr 23, 2021 8:03 AM UTC
Question

Preview shows right , but web render doesnt

I'm making an Example for a real-estate template to show to our clients.
It's a 1920H x 1080W. and it had a 1920 viewport with vertical scrolling.

When watching the preview it shows correctly, but when opening through the sharing link the render shows only half and I should press Ctrl + scrolling to zoom the render out. 
The strangest thing:  it only affects the render and now the browser.

I've tried this on 3 computers, and on all 3 I have the same issue 
The link I'm talking about: https://xd.adobe.com/view/a0dfa885-8dac-47ee-88cf-800260acdf43-f58c/?fullscreen

Can someone explain to me what's going wrong here? 

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2 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
Apr 26, 2021 11:23 PM UTC

Hi there,

 

Sorry for the delay in response. Would you mind sharing the viewport height that you have set for this design? Please share the screenshot of the right-side property inspector so that we can take a look at the settings.

 

We will try our best to help.

 

Thanks,

Harshika

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Laurent Luypaert
Laurent LuypaertAuthor
Participant
Apr 27, 2021 8:13 AM UTC

That's Ok , 
about the viewport, as you see there is the effective a 1920 viewport.

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