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M
Morning Chiu
Participant
June 22, 2021
Answered

problem creating library

  • June 22, 2021
  • 2 replies
  • 420 views

Hi 🙂

I tried the support instructions from Adobe, unfortunately so far unsuccessfully. I want to create the document assets in library, upload them to the cloud and save them there. Please look in screenshots. I need support. Thank you very much

Chiu

    This topic has been closed for replies.
    Correct answer Ansubedi03

    Hello,

    Please try the below scenario to resolve the issue :

    Quit CCD > Activity Monitor > Force Quit Adobe Desktop Services > Force Quit Core Sync > Relaunch CCD

    And let us know if issue continues.

     

    Regards,

    Anita Subedi

    2 replies

    A
    Community Manager
    Ansubedi03Community ManagerCorrect answer
    Community Manager
    June 22, 2021

    Hello,

    Please try the below scenario to resolve the issue :

    Quit CCD > Activity Monitor > Force Quit Adobe Desktop Services > Force Quit Core Sync > Relaunch CCD

    And let us know if issue continues.

     

    Regards,

    Anita Subedi

      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      June 22, 2021

      Hi there,

       

      Thank you for reaching out and sorry for the trouble in creating a library. We would request you to please share the version of XD you're using. Does that happen with every file or with this specific file? 

       

      We will try our best to help.

       

      Thanks,

      Harshika

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