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andre_fauri
andre_fauri
Participating Frequently
February 11, 2019
Answered

Problem creating new cloud document

  • February 11, 2019
  • 1 reply
  • 656 views

I'm having a issue that doesn`t allow me to create a new document. I can only open old files.
My creative cloud app is updated and so is my Adobe XD. I'm running it in windows 10.

Someone have an idea how to fix this?

    This topic has been closed for replies.
    Correct answer Preran

    Thank you for providing us with the required information and the screenshot. Can you try the workaround solution in this article Issue saving xd files to creative cloud​ and let us know if it helped?

    Thanks,

    Preran

    1 reply

    Preran
    PreranCorrect answer
    Legend
    February 11, 2019

    Thank you for providing us with the required information and the screenshot. Can you try the workaround solution in this article Issue saving xd files to creative cloud​ and let us know if it helped?

    Thanks,

    Preran

    andre_fauri
    andre_fauriAuthor
    Participating Frequently
    February 11, 2019

    The advanced troubleshooting in this page worked! Thanks!

    Preran
    Preran
    Legend
    February 11, 2019

    Thank you for letting us know. Happy Designing!

    Preran

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