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defaultvpbhoo15r27e
Participating Frequently
August 5, 2021
Question

Problem in Adobe XD

  • August 5, 2021
  • 1 reply
  • 354 views

Hello There,

I can't change Font Size, Character Spacing, and Line Spacing.

The problem is not in a specific font or file, It also occur with all fonts and all files.

 

Adobe Xd V42.1.22

Windows 10 Home, 21H1

 

Best Regards,
Mohammed.
    This topic has been closed for replies.

    1 reply

    M
    Community Manager
    Muklesur RahamanCommunity Manager
    Community Manager
    August 6, 2021

    Hi There,


    Thanks for recahing out and sorry to hear you are facing trouble,i have tried to reproduce this issue on windows (XD V42.1.22) but unable to reproduce.

     

     I sugget you follow below steps to troubleshoot:

    • Quit and restart XD. 
    • Uninstall XD and reinstall it.
    • Sign out of XD and Creative Cloud app, restart the machine and then sign back in.

     

    if not resolved after followed above steps, I’d request if you can share a few more details like:
    1. Are you able to change the font-weight in any other application?
    2. Have you checked in Adobe XD if the font-weights are listed as separate fonts in Adobe XD instead of showing under the font-weight dropdown?
    3. If nothing works, please share your system logs by following the steps here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

     

    Thanks,

    Muklesur Rahaman

     

    D
    defaultvpbhoo15r27eAuthor
    Participating Frequently
    August 8, 2021
    Hi Dear,
    Have a nice time

    I have done the following:
    1. Quit XD and restart it.
    2. Uninstall and reinstall XD.
    3. Sign out of the XD and Creative Cloud app, restart my machine and then
    sign back in.


    *I still have the problem.*
    - Yes, I can change the font-weight in any other application
    - I separated fonts in Adobe XD instead of displaying them under the
    font-weight dropdown.

    *File:* AdobeLogs_20210806_082701_062-win.zip


    *Note:* I have the version of OS Windows 10 *Home*, 21H1
    Edition: Windows 10 Home
    Version: 21H1
    Installed: on ‎8/‎5/‎2021
    OS build: 19043.1151
    Experience: Windows Feature Experience Pack 120.2212.3530.0

    Best Regards
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