Problem in installing add-ons

Question

Hello everyone,Hope all you are doing great. Recently I am having some issues in installing Plugins. When i go to the plugins pannel there shows no intrenet connection whereas i am connected to the internet properly. And browsing nicely on web browser. this problem occured after i installed a new version of windows(version-1905). I used this version before but there was no issue in installing plugins.Seeking experts help.

sadman_1422 · Accepted Answer

Thanks for taking time to help me out.My problem is solved out now. I just had to connect to adobe creativeclouds.after connecting to ACC all the add-ons started to show up.

Rishabh_Tiwari · Answer

Hi there,

Sorry to hear about the trouble. Could you please try the suggestion shared on these discussions:

https://community.adobe.com/t5/adobe-xd/extensibility-while-installing-plugin-in-xd-it-gives-error-quot-you-re-disconnected-quot/m-p/10890547?page=1#M22658

https://community.adobe.com/t5/adobe-xd/connect-to-internet-to-browse-plugins-in-xd/m-p/10778496?page=1#M19840

Let us know if this helps or if you need any further assistance.

Regards

Rishabh

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