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Benjamín273401508cr4
Participant
Nov 28, 2022 8:27 PM UTC
Answered

Problem to download Adobe XD

I'm trying to download Adobe XD, but when I enter my credit card information and try to continue, I get a problem.

 

I tried different credit/debit cards, any solutions/advice?

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Nov 30, 2022 3:03 PM UTC

    Hi @Benjamín273401508cr4,

     

    Thank you for reaching out. In addition to what our experts has suggested, for immediate assistance, please get in touch with our contact support team so that they can help you on a 1:1 basis.

     

    Thanks,

    Harshika

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    3 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Nov 30, 2022 3:03 PM UTC

    Hi @Benjamín273401508cr4,

     

    Thank you for reaching out. In addition to what our experts has suggested, for immediate assistance, please get in touch with our contact support team so that they can help you on a 1:1 basis.

     

    Thanks,

    Harshika

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      Chris W. Griffith
      Community Expert
      Chris W. GriffithCommunity Expert
      Community Expert
      Nov 29, 2022 3:38 PM UTC

      Also include the country you are trying to purchase it from.

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        AkinGn
        Community Expert
        AkinGnCommunity Expert
        Community Expert
        Nov 29, 2022 10:19 AM UTC

        Hi @Benjamín273401508cr4, if you share more details about the error you get, maybe someone might be helpful.

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