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Benjamín273401508cr4
Participant
November 28, 2022
Answered

Problem to download Adobe XD

  • November 28, 2022
  • 3 replies
  • 744 views

I'm trying to download Adobe XD, but when I enter my credit card information and try to continue, I get a problem.

 

I tried different credit/debit cards, any solutions/advice?

    This topic has been closed for replies.
    Correct answer HARSHIKA_VERMA

    Hi @Benjamín273401508cr4,

     

    Thank you for reaching out. In addition to what our experts has suggested, for immediate assistance, please get in touch with our contact support team so that they can help you on a 1:1 basis.

     

    Thanks,

    Harshika

    3 replies

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity ManagerCorrect answer
    Community Manager
    November 30, 2022

    Hi @Benjamín273401508cr4,

     

    Thank you for reaching out. In addition to what our experts has suggested, for immediate assistance, please get in touch with our contact support team so that they can help you on a 1:1 basis.

     

    Thanks,

    Harshika

      Chris W. Griffith
      Community Expert
      Chris W. GriffithCommunity Expert
      Community Expert
      November 29, 2022

      Also include the country you are trying to purchase it from.

        AkinGn
        Community Expert
        AkinGnCommunity Expert
        Community Expert
        November 29, 2022

        Hi @Benjamín273401508cr4, if you share more details about the error you get, maybe someone might be helpful.

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