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yoana_andreeva
Participant
June 13, 2021
Question

Problem with pasteboard and artboard in Adobe XD

  • June 13, 2021
  • 2 replies
  • 3125 views

Hi guys, I have problem with the artboards. Why when I drag some attached items (svg in my case) to the pasteboard are disappearing and others are staying visible?

    This topic has been closed for replies.

    2 replies

    Randy Edmunds 2
    Adobe Employee
    Randy Edmunds 2
    Adobe Employee
    August 16, 2021

    When dragging something off of an Artboard, it must be dragged 100% off of Artboard. If even 1 pixel still overlaps the Artboard (even if it is transparent), it remains part of the Artboard. In this case, only the 1 pixel is displayed, the remaining is only "ghost" displayed when selected, and not displayed at all when de-selected.

     

    Based on the video, that looks like what is happening in your case. You can still see it while it's selected, but not after de-selecting it. You can use Layers Panel to select things on your Artboard that are not visible. Or try dragging it a little further away from Artboard.

    Hope this helps,

    Randy

      C
      chrisem101
      Participant
      August 16, 2021

      Thanks Randy but this isn't my issue. My lines are INSIDE the artboard. They are part of my design. But when I go to the layers panel, they are sitting on the pastboard, and copy/cut/paste doesnt work to move them back into the artboard. Aditionally, the controls for the lines are offset from the actual line. This is clearly a bug. 

      Randy Edmunds 2
      Adobe Employee
      Randy Edmunds 2
      Adobe Employee
      August 17, 2021

      chrisem101,

      Yes, I saw your response in the "Lines in Adobe XD don't end up on artboard but on pasteboard" post. The original post looks like a bug, but I am unable to reproduce it, so I'm not sure what's going on. I can't tell much from your screenshot.

       

      I recommend that you start a new post with the simplest set of steps to reproduce the problem in a new document. As I said, I have already tried to reproduce it, so there is a subtle difference somewhere. Specify your version of XD, OS version, type of hardware, etc. 

       

      Take a video with slow steps and show as much of XD as possible -- it helps to be able to see canvas decorations, PI values, which canvas mode, and any other cues that may help figure out what's happening. 

       

      HTH,

      Randy

        cmgap
        Community Expert
        cmgapCommunity Expert
        Community Expert
        June 15, 2021

        What happens if you drag one icon off to the pasteboard by itself rather than two at a time? Are these symbols or grouped objects?

        Y
        yoana_andreevaAuthor
        Participant
        June 16, 2021

        They are not grouped. When I move them separately, the same thing happens.

        cmgap
        Community Expert
        cmgapCommunity Expert
        Community Expert
        June 16, 2021

        Can you post a video of you moving one off of the pasteboard and then the other? Are they symbols or are they layered objects? Can you recreate this behavior with text and images or is it just these icons. Is it repeatable in a new document containing just these two icons?

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