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CriPetru91
Participant
April 20, 2022
Answered

Problem with the v50 version

  • April 20, 2022
  • 1 reply
  • 1170 views

Hi folks, with the v50 update I noticed like everyone else that the Starter plan was no longer available and I searched for information on the net, ending up on the Adobe blog where I found the solution to install the v49 version, which I did.

 

But I have a problem, lol: before installing v49 I accidentally activated the 7-day trial of v50 and also made some changes to my project, which automatically saved to the cloud... and now, with v49 it gives me this error!

 

I tried to update again to v50 but Creative cloud still says I only have 7 days trial, of course... 😞 What can I do to solve the problem? Do I wait for an update that fixes the v50 problem of the 7 day trial?

 

In the picture it says: "This file was saved with a newer version of Adobe XD. To open it, update Adobe XD."

    This topic has been closed for replies.
    Correct answer ProDesignTools

    Glad you got your work back! But good news, there may be a much easier way to use version 50 in Starter mode... Several users are reporting that my first suggestion given above works for them:

     

    quote

    Try launching XD version 50 not from the CC Desktop app, but some other way – like from the Windows Start menu or macOS Dock/Launchpad... Then choose "Exit XD," but see if it still runs.


    By @ProDesignTools

     

     

    1 reply

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    April 20, 2022

    So you're at version 50 again. Try starting XD from elsewhere besides the CC Desktop app (like from the Start menu or Dock/Launchpad)... Then choose "Exit XD," but see if it still runs.

    C
    CriPetru91Author
    Participant
    April 21, 2022

    Thanks for the answer, but I have to inform you that it is not for me: I currently have v49.0.12 installed, that's why I can't open the file, it's saved with Adobe XD version 50.0.12

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    April 21, 2022

    You wrote, "I tried to update again to v50 but Creative cloud still says I only have 7 days trial, of course."

     

    But if you're still on version 49, then that won't be able to open a file saved with version 50:

     

    https://community.adobe.com/t5/adobe-xd-discussions/how-to-open-a-file-created-in-newer-version-of-xd-on-an-older-version/td-p/11817390

     

    There may be a workaround, however – see:

     

    https://community.adobe.com/t5/adobe-xd-discussions/how-can-i-open-a-file-in-xd-in-a-older-version/m-p/12688851#M59491

     

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