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ztdafit308
Participant
Nov 23, 2020 10:30 AM UTC
Question

Problem with the XD - all objects gone white

Hi,

Something happend to my XD and I can't fix it.
the all page on specific file gone white - it there but have no color - THE ALL FILE!!!
Someone know how to fix it?

TNX for your help!

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    1 reply

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Nov 23, 2020 5:26 PM UTC

    Hi there,

     

    Thank you for reaching out and sorry to hear you experienced strange issue with XD. Would you mind closing this file, signout of XD, Creative Cloud app, restart the machine, sign back in and then try to open the file?

     

    Let us know if that helps.

     

    Thanks,

    Harshika

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