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MynO
Participant
May 19, 2020 5:25 AM UTC
Answered

Problem with XD's color selection panel in Windows 10

This is what exactly I am telling about
I can't select the proper colour from the colour selection panel and it is showing some weird gradient kind of thing
I talked to the customer support and they told me that it is a bug and they will be reaching me soon by no contact from there side as well.
Please help

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
May 19, 2020 5:36 PM UTC

Hi Neel,

 

Sorry to hear you are having trouble with color selection in XD. It looks like you are facing the similar problem mentioned here: https://community.adobe.com/t5/adobe-xd/panel-color-picker-picks-up-the-light-color-in-adobe-xd/td-p/10729788?page=1 Please try the suggestion mentioned and let us know if that helps.

 

Thanks,

Harshika

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1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
May 19, 2020 5:36 PM UTC

Hi Neel,

 

Sorry to hear you are having trouble with color selection in XD. It looks like you are facing the similar problem mentioned here: https://community.adobe.com/t5/adobe-xd/panel-color-picker-picks-up-the-light-color-in-adobe-xd/td-p/10729788?page=1 Please try the suggestion mentioned and let us know if that helps.

 

Thanks,

Harshika

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