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Raphaelle5F85
Participant
February 10, 2021
Answered

probleme d'affichage dans le navigateur

Bonjour,

je rencontre un soucis sous adobe XD. 

Lorsque je souhaite previsualiser ma maquette web sur mon telephone ou quand je redimensionne dans la vue, j'ai une marge qui s'affiche en haut et me fait descendre soit mon menu soit mon image. Pouvez vous m'aider svp 

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    February 24, 2021

    Hi Raphael,

     

    We are sorry for the delay in response. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-view-web-prototypes.html and see if that helps? I would also suggest to please visit the manufacturer site to check for and apply the latest updates to graphic drivers and let us know if that works for you.

     

    We will try our best to help.

     

    Thanks,

    Harshika

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    6 replies

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    February 10, 2021

    Hi Raphaell,

     

    Thanks for reaching out. As per the description, you are not getting a fullscreen preview on your mobile device. In order to get the expected results on a mobile device, I would request you to go through this link: - Preview your prototypes on mobile devices.

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

     

     

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    Raphaelle5F85Author
    Participant
    February 10, 2021

    Bonjour,

    Merci beaucoup.

    Je pense qu'il y a un soucis avec le plein ecran, (100%) mais malheureusement cela ne s'affiche pas bien egalement sur ordinateur si je redimenssionne ma fenetre. je vois les marges en noire s'afficher. 

    Je pense qu'il y a un soucis avec le hauteur de fenêtre, le defilment verticale et le full screen. 

    j'ai la meme chose sur mon telephone. 

    Le probleme survient quand je met en defilement verticale.

    Je me prend la tête à essayer de trouver la solution. 

    les captures d'ecrans proviennent de l'ordinateur, alors que la precedente vients de mon telephone.

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    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    February 24, 2021

    Hi Raphael,

     

    We are sorry for the delay in response. Would you mind trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-view-web-prototypes.html and see if that helps? I would also suggest to please visit the manufacturer site to check for and apply the latest updates to graphic drivers and let us know if that works for you.

     

    We will try our best to help.

     

    Thanks,

    Harshika

    Translate
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