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Participant
Feb 26, 2021 4:17 PM UTC
Answered

Problems with "rights and ownership" of Library file - cannot update

I have a strange issue regarding a shared library file. I am the owner of the XD file, and untill recent no issue with sharing the Library when needed. Now I get inactive buttons for share and update, with error message: You don´t have edit access to the library published from this document. Ask the owner to give you edit access.

Help? - I am the owner of the file. Why will it not update?
Tried to logg off and on again, restarting XD, updating to latest version etc etc. Still no luck.

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Mar 4, 2021 7:38 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID using which the document was created. If that's not the case, we'll need to check this on a live session, so please contact us using this link: https://helpx.adobe.com/contact.html

     

    Regards

    Rishabh

    4 replies

    Ares Hovhannesyan
    Community Expert
    Community Expert
    Feb 26, 2021 5:10 PM UTC

    After what action you catch this restriction? Did you remember?

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    FrodeBAuthor
    Participant
    Mar 2, 2021 10:33 AM UTC

    No cannot recall what action we did. 

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Mar 4, 2021 7:38 PM UTC

    Hi there,

     

    Sorry to hear about the trouble. Please ensure that you are signed in with the correct Adobe ID using which the document was created. If that's not the case, we'll need to check this on a live session, so please contact us using this link: https://helpx.adobe.com/contact.html

     

    Regards

    Rishabh

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