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ricardovalmeida
ricardovalmeida
Participant
March 5, 2019
Answered

product language not changing when installing XD

  • March 5, 2019
  • 3 replies
  • 2004 views

Hi, after cc 2019, even when changing the app language on Creative Cloud preferences, my new installed apps keeps coming in a different language, anybody else with this issue? thanks!

This topic has been closed for replies.

3 replies

ricardovalmeida
ricardovalmeidaAuthor
Participant
March 11, 2019

Yes, only with XD

Preran
PreranCorrect answer
Legend
March 11, 2019

Did you try changing the language settings of your OS?

https://www.windowscentral.com/how-properly-change-system-default-language-windows-10

macOS Sierra: Change the language your Mac uses

Also see this post https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/17916028-select-the-language-in-which-…​ where Elaine has explained the reason.

Thanks,

Preran

ricardovalmeida
ricardovalmeidaAuthor
Participant
March 12, 2019

It didn't used to require this but it worked for me, thanks!

David__B
David__B
Legend
March 8, 2019

Hi Ricardo,

Sorry to hear about your difficulties. Is the issue only occurring with XD?

chanders59074988
chanders59074988
Participating Frequently
March 8, 2019

Hi,

If you want to apply the language change to an app that you have already installed on your computer, change the language preference, and then uninstall and reinstall the app. You can do this easily in the Creative Cloud desktop app.

Please see- Change the language setting of your Creative Cloud apps

Hope that helps!

Regards,

Chandni

ricardovalmeida
ricardovalmeidaAuthor
Participant
March 8, 2019

It used to work on this method, but this time, i'm uninstalling/reinstalling Adobe XD and the language won't change, i've tried rebooting, uninstalling creative cloud itself and reinstalling, but nothing seems to work.

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