Skip to main content
W
Wawa65
Participant
January 4, 2021
Question

Project preview at iPad with XD App doesn't work.

  • January 4, 2021
  • 2 replies
  • 1369 views
Hi, I have serious problem with XD after update. I can't preview saved projects at my iPad with XD App because it isn't compatibile. Can't update XD at iPad because system doesn't allow. I'm using iPad Air 2 with iOS 12.5. How can I solve it?  There is no possibility to save project in older version.
This topic has been closed for replies.

2 replies

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
January 4, 2021

Hi there,

 

Happy New Year!

 

We are sorry to hear you are having trouble using XD on iPad. We would request you to please check the minimum system requirements page for XD on mobile devices here: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html and please make sure you are meeting the requirements.

 

Thanks,

Harshika

W
Wawa65Author
Participant
January 4, 2021

Hi,

 
Happy New Year, 
 
When I took decision about buying licence it works in iPad, now it doesn’t. Under this link there is noe requirement about iPad System. It should work with elder system, if it works previously, shouldn’t it? I expect that there will be possibility to write mockups for App and test it with elder devices as it was before. And as it is with Indesign and illustrator. Now the XD software is uneuseful for testing usability, but It should be. AM I right? Is this software for designing App’s and website? Or maybe I missed something.
 
 
Thanks,
HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
January 26, 2021

Sorry for the delay in response. Please see the attached screenshot below for minimum requirements for XD on iPad.

 

 

Let me know if that helps. Please let me know if I misunderstood your query.

 

Thanks,

Harshika

 

W
Wawa65Author
Participant
January 4, 2021

I talked two hours wit Adobe Support. Rhere is no solution for such problem. The software for testing usability for App is completly unusable. This is tricky situation and very annoying when You pay for full licence a lot of money. 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices