Skip to main content
June 1, 2020
Answered

Prototype Comments are gone after upgrade

  • June 1, 2020
  • 1 reply
  • 581 views

After sharing prototype on cloud, comments from previous iterations made with previous version of XD are now gone. Yikes!

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Hi there,

     

    Sorry to hear about the trouble. I would request if you can share a few more details like:

     

    1. A screenshot of the About XD info page.
    2. Is this happening on a specific file or all the files?
    3. Could you try unchecking the "Allow Comments" checkbox, clicking "Update", then checking "Allow Comments" and updating again (basically turning it off and on again).

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    June 1, 2020

    Hi there,

     

    Sorry to hear about the trouble. I would request if you can share a few more details like:

     

    1. A screenshot of the About XD info page.
    2. Is this happening on a specific file or all the files?
    3. Could you try unchecking the "Allow Comments" checkbox, clicking "Update", then checking "Allow Comments" and updating again (basically turning it off and on again).

     

    Regards

    Rishabh