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Participant
May 20, 2021
Question

Prototype Mode Consistently Freezing Upon Multiple Artboard Selection

  • May 20, 2021
  • 2 replies
  • 374 views

Hi there, after ensuring I was fully updated to the latest version of XD on my Macbook Pro, I ran into this issue. Whenever I open my file and switch into prototype mode, the app instantly freezes whenever I try to select multiple artboards. 

 

So far this has happened without fail. The app crashes every single time, with the spinning wheel that never resolves. I've tried to restart my computer, shut down and restart, and even re-installed Adobe XD. Is this a bug? 

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2 replies

italosan
Community Expert
Community Expert
May 20, 2021

Hi, we're sorry you're having trouble with Adobe XD. Does this problem only occur with a specific file or does it also occur with other files?

Participating Frequently
May 20, 2021
I don’t think so but I would suggest to chat with Apple first and than chat
with adobe