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PioneerSabs
Participant
June 22, 2018
Question

Prototype performance speed following June 2018 Update

  • June 22, 2018
  • 3 replies
  • 2180 views

Having updated to the June 2018 release of XD, two things are occurring:

1) prototype publishing appears to freeze at 75% complete (though if I wait long enough it eventually completes without the progress bar ever moving past 75%)... as an additional note on that, the publish process fails if I attempt to modify any of my artboards during the time it's uploading.

2) once prototypes are published, when viewing the link URL on a desktop browser (good internet speeds) or on a phone (connected to WiFi or strong LTE signal) -- page transitions take a very long time to load... where they had been nearly instantaneous prior to the June update.

Thanks!

Jason

    This topic has been closed for replies.

    3 replies

    F
    Firefly1831
    Participating Frequently
    May 23, 2019

    I checked the loading speed again and it's still the same. It takes about 20secs to load my page and I don't think they are heavy.

    S
    Adobe Employee
    stuart__k
    Adobe Employee
    May 23, 2019

    Would you be able to direct message me the URL to your prototype, so that we can investigate?

    S
    shelbya64010696
    Participant
    August 20, 2018

    I have the same issue.  Prototype link takes forever to load.  I have to switch to something else to show my prototype to client.

      Atul_Saini
      Atul_Saini
      Legend
      August 22, 2018

      Hi Shelbya & PioneerSabs,

      Can you please try to update XD to the latest version and let me know if you are still facing this issue? The latest version is Adobe XD 11.0. Here is some more information about the process to update the app: - Update apps to the latest release of Adobe Creative Cloud. 

      Please update this discussion in case you need further assistance.

      Thanks,

      Atul_Saini

      J
      joed27420432
      Participant
      August 23, 2018

      I have the same problem. XD is updated to the latest version. I have used this prototype link with clients for a while now and it used to be awesome. However, now it takes about 30 sec to 1 minute to load even 1 board with minimal assets.

      Please help.

      Joe

      Atul_Saini
      Atul_Saini
      Legend
      June 22, 2018

      Hi Jason,

      Sorry that you are facing issues while publishing and previewing prototypes on browsers and mobile phones. I would request you to update Adobe XD to the latest version which is Adobe XD 9.1. Please launch Adobe Creative Cloud, click on 3 dots on the top right corner and select Check for app updates.

      Please feel free to update this discussion after the updating to the latest version.

      Thanks,

      Atul_Saini

      P
      PioneerSabsAuthor
      Participant
      June 25, 2018

      I updated to the latest, and I get the same results as originally described.

      The only thing different in my files since updating to the June release (and then to 9.1) is using fixed elements. Not sure if that is part of what is causing the slowness?

      S
      Adobe Employee
      stuart__k
      Adobe Employee
      June 25, 2018

      Hi Jason.

      Fixed elements require us to upload more data when sharing and download more data when viewing, as there are more pieces needed to make up the design, so sharing will be slightly slower than before. If you have many fixed layers you can try grouping them and setting the group to be fixed, which might reduce the amount of data shared.

      If you would like to share the link with us someone may be able to take a look and see if there's something particular that's going wrong.

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