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Harshika Verma
Community Manager
Community Manager
June 22, 2021

Hi Paloma5ED6,

 

Thank you for reaching out and sharing the video. We would like to know the version of XD and the OS of your machine. Is it possible for you to share the XD file with us so that we can test it at our end? IF yes, please upload the file to a shared location such as CC or Dropbox and share the URL with me over a PM or here. Have you tried the same action on any new file?

 

We'll try our best to help.

 

Thanks,

Harshika