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johnr30022082
johnr30022082
Inspiring
April 1, 2021
Answered

Published project links not loading properly

  • April 1, 2021
  • 4 replies
  • 1178 views

It seems that the XD publishing service is down. None of my links are loading properly. Anyone else having trouble? Makes it very hard to get stakeholder feedback when they cannot load my work! Adobe.... Help!

      This topic has been closed for replies.
      Correct answer HARSHIKA_VERMA

      Hi All,

       

      Could you please try loading the prototypes and let us know if things are back to normal?

       

      Thanks,

      Harshika

      4 replies

      N
      nFiniZign
      Participant
      April 1, 2021

      Yes, me too. 😞

       

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity ManagerCorrect answer
      Community Manager
      April 1, 2021

      Hi All,

       

      Could you please try loading the prototypes and let us know if things are back to normal?

       

      Thanks,

      Harshika

      B
      Brian0523
      Participating Frequently
      April 1, 2021

      It's working for me.  Thank you!

        B
        Brian0523
        Participating Frequently
        April 1, 2021

        Same here.  Exactly at the time my client is trying to preview my design.

        mooretech
        mooretech
        Participant
        April 1, 2021

        Same issues here, designs don't load at all, it just spins around and around endlessly.

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity Manager
          Community Manager
          April 1, 2021

          We are sorry for the trouble. The team is currently working on it to investigate further. I will update this thread as soon as the issue is resolved.

           

          We are sorry for the inconvenience.

           

          Thanks,

          Harshika

          HARSHIKA_VERMA
          Community Manager
          HARSHIKA_VERMACommunity Manager
          Community Manager
          April 1, 2021

          Hi John,

           

          Thanks for reaching out. Yes, there is an ongoing issue with the services. The team is working on it to investigate the problem. We will update you as soon as the services are back to normal.

           

          We are sorry for the inconvenience.

           

          Thanks,

          Harshika

           

          <Marking as correct only to highlight>

          johnr30022082
          johnr30022082Author
          Inspiring
          April 1, 2021

          Thanks for the quick response, Harshika.

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