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johnr30022082
johnr30022082
Inspiring
Apr 1, 2021 7:12 PM UTC
Answered

Published project links not loading properly

It seems that the XD publishing service is down. None of my links are loading properly. Anyone else having trouble? Makes it very hard to get stakeholder feedback when they cannot load my work! Adobe.... Help!

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      Harshika Verma
      Harshika VermaCorrect answer
      Community Manager
      Apr 1, 2021 9:33 PM UTC

      Hi All,

       

      Could you please try loading the prototypes and let us know if things are back to normal?

       

      Thanks,

      Harshika

      View reply

      12 replies

      nFiniZign
      Participant
      Apr 1, 2021 7:49 PM UTC

      Yes, me too. 😞

       

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity ManagerCorrect answer
      Community Manager
      Apr 1, 2021 9:33 PM UTC

      Hi All,

       

      Could you please try loading the prototypes and let us know if things are back to normal?

       

      Thanks,

      Harshika

      Translate
      Brian0523
      Participating Frequently
      Apr 1, 2021 10:04 PM UTC

      It's working for me.  Thank you!

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        Brian0523
        Participating Frequently
        Apr 1, 2021 7:36 PM UTC

        Same here.  Exactly at the time my client is trying to preview my design.

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        mooretech
        mooretech
        Participant
        Apr 1, 2021 7:23 PM UTC

        Same issues here, designs don't load at all, it just spins around and around endlessly.

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          Harshika Verma
          Community Manager
          Harshika VermaCommunity Manager
          Community Manager
          Apr 1, 2021 7:29 PM UTC

          We are sorry for the trouble. The team is currently working on it to investigate further. I will update this thread as soon as the issue is resolved.

           

          We are sorry for the inconvenience.

           

          Thanks,

          Harshika

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          Harshika Verma
          Community Manager
          Harshika VermaCommunity Manager
          Community Manager
          Apr 1, 2021 7:19 PM UTC

          Hi John,

           

          Thanks for reaching out. Yes, there is an ongoing issue with the services. The team is working on it to investigate the problem. We will update you as soon as the services are back to normal.

           

          We are sorry for the inconvenience.

           

          Thanks,

          Harshika

           

          <Marking as correct only to highlight>

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          johnr30022082
          johnr30022082Author
          Inspiring
          Apr 1, 2021 7:21 PM UTC

          Thanks for the quick response, Harshika.

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