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Published Prototype Doesn't Fit-to-Screen (in Browser) in Full Screen Mode

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I uploaded a prototype of mine and it doesn't fit the browser screen (Chrome, from two different Windows computers) when maximized in full screen mode. I have several other projects that work fine in full screen mode. This project was my latest one and I uploaded it in December of 2017, whereas the other projects were uploaded in October 2017 and before that. I tried reuploading to no avail. Help? Please see the attached images. Link here: Pioneer Scientific

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PreranCorrect answer

Legend

I checked with the team. They investigated your post, and I am sharing their response here.

This is working as expected. Basically artboards are published at 100% and the browser window size dictates what should appear.

This change was made ~2 months ago.

Workaround solutions:

1) Resize window to show all contents.

2) To have artboards scale to fit current browser window manually append the following to the prototype URL “?featureset=fullscreenScaleToFit&fullscreen”

So the URL would be as follows: https://xd.adobe.com/view/7da72e5c-13ed-4d20-8201-e2926bbff15c/?featureset=fullscreenScaleToFit&fullscreen

Let us know if this helps.

Thanks,

Preran

M

MichaelAlly

Participating Frequently

This is happening to me too. Full screen should fit to the bounds of the screen so there's no extra scrollbars. It's as if the whole thing is zoomed in. Makes it really unusable - and the only other option is super zoomed out.

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R

reescomm

Participating Frequently

My prototype does not preview properly in any browser. Safari it's warped, and cannot scroll to top of page. Chrome is similar, the page is zoomed in and cannot scroll to top. This was not an issue until I updated XD today!

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R

reescomm

Participating Frequently

Also XD is telling me to upgrade to publish more than one link (I pay for CC every month) gah!

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marcelal31773244

Participant

Yes, I see, in Safari looks fine but in Chrome not.

Thank you.

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Atul_Saini

Legend

Thanks for confirming the details, please vote for this request and stay tuned for further updates.

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Preran

Legend

I am unable to reproduce your issue in both the browser, and in the full screen mode. I am on Chrome (Windows 10).

Full Screen

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jc_xiaobaoAuthor

Participant

Hi Preran,

Perhaps I should clarify. My prototype is specifically set to open in Full Screen mode when opened in a browser through this link: https://xd.adobe.com/view/7da72e5c-13ed-4d20-8201-e2926bbff15c/?fullscreen.

Two separate people using two separate computers have now told me that the prototype isn't sized correctly when they open my link (as shown in my previous post), resulting in the horizontal and vertical scroll bars. Do you have any suggestions as to what might be the cause of this? Thanks.

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PreranCorrect answer

Legend

I checked with the team. They investigated your post, and I am sharing their response here.

This is working as expected. Basically artboards are published at 100% and the browser window size dictates what should appear.

This change was made ~2 months ago.

Workaround solutions:

1) Resize window to show all contents.

2) To have artboards scale to fit current browser window manually append the following to the prototype URL “?featureset=fullscreenScaleToFit&fullscreen”

So the URL would be as follows: https://xd.adobe.com/view/7da72e5c-13ed-4d20-8201-e2926bbff15c/?featureset=fullscreenScaleToFit&fullscreen

Let us know if this helps.

Thanks,

Preran

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