Publishing Error

Forum|Forum|1 year ago
February 27, 2024
2 replies
390 views

I upable to upload my prototype. I have created test layouts/files and they upload without error. The layout that I cannot create a share link has assets using 3d animation. I get error: "Something went wrong. Please retry again. Learn More. (Error 44:47)"

I have tried to delete and make the file smaller as the help page suggests but I am still unable to create a link.

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SyedsAuthor

Inspiring

I am revisiting this post rather than making a duplicate entry. My previous efforts are not making any sense to me. I have signed out then signed in, cretated a new blacnk layout and copided a single component form a layout that has no issues publishing. But as soon as I try to publish it is gives me the error 44:XX

I have not made any strides in what is happening. This is a problem as it stops my work. Any advice? Thanks.

SyedsAuthor

Inspiring

One more troubleshooting step and am still unable to create a share link and publish

1. Replaced all images to PNG files

SyedsAuthor

Inspiring

I also created a new file with only two test objects on it and it uploaded and created a share link without error. Possibly thre is an element in my previous layout that is cause the error.

SyedsAuthor

Inspiring

After much troubleshooting I have narrowed it down to one thing. And I cannot figure it out. Steps taken:

1. created new layout

2. only copied the layers from the old layout to the new layout.

3. No interactivity to the prototype

4. The share link was sucessfully created

But once I copierd and pasted a background image it gave me the error when trying to create the share link. I have never encountered this.

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