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Seong16E5
Participant
June 15, 2021
Question

range out of order in character class

  • June 15, 2021
  • 1 reply
  • 1381 views

When I tried to open XD file someone sent me, this messege came up. - 'range out of order in character class'

 

Please help!

    This topic has been closed for replies.

    1 reply

    A
    Community Manager
    Ansubedi03Community Manager
    Community Manager
    June 16, 2021

    Hello,

    Sorry for the inconvenience caused. 

    We may need more data to dig into it 

    1. Xd version you are using and OS version

    2. From where you are opening shared files (CCD , XD -SWY or Mail)

    3. Attach the screenshot or short clip of issue

    If issue continues, Please take below log and forward to subedi@adobe.com along with gif 

    AdobeXD.log

     Mac: ~/Library/Logs/Adobe/AdobeXD/AdobeXd.log

    Win: %userprofile%\AppData\Local\Packages\Adobe.XD.XXXX\LocalState\AdobeXD.log 

     

    Regards,

    Anita Subedi

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