Reassign Adobe XD License
Hi, I hope someone can assist:
My company has 4 Adobe XD licenses, all assigned. One of the assignees left the company without providing the password to her account. I want to try and reassign her license to another employee in an effort to preserve the files that she created.
I am the Contract Owner but in the Admin Console I only have the option to remove a User and free up a license to be assigned to someone else, or to add an additional license. I don't want to remove the user completely, as her files will then be lost. I also don't want to add a new user, as this will not solve anything.
So, is there a way to reassign a license to someone else within my Team? Without having to first remove the license and then assign it to someone else?
Thank you.

