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Smollan | Performance
Participant
Oct 12, 2019 1:24 PM UTC
Question

Recent Files and Cloud Files not showing

I've been working on a file that I thought was on the cloud and always accessed it from the Recent Files panel, but today I tried to open it and this screens appeared:

 

And now I can't access my file. Everything is fine with the sync:

Already unistalled and installed Adobe XD and Creative Cloud. Tried to look into the code error (3635), but none of that worked.

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      2 replies

      Sachit5ECF
      Participant
      Mar 3, 2021 2:36 PM UTC

      I am also facing the same problem 

      I hope the Adobe personnel will look into this matter and try to sort it 

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        Ihsanmughal1800
        Participant
        Dec 3, 2021 12:39 PM UTC

        Your cloud documents won't show until you are signed in creative clouds so make sure you signed into your account
        Go to help and Sign into your account. 

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