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Participant
Aug 21, 2020 7:12 AM UTC
Answered

Recent files disappeared from app and computer

I finished working on a prototype last night. I have been working on it for weeks and constantly saving it to my computer. Today when I opened XD and looked in my Recent Files as I normally do to open the project, it was completely blank. (Normally there would be 3 previous files I had worked on). 

 

I searched my entire computer and found one of the 'recent files', an older one, but the two newest XD files have completely vanished from my system. 

 

This is very strange and has never happened to me before with any file or program. If anyone has any advice that would be great otherwise I have to start from scratch a project I literally just had the satisfaction of finishing yesterday.

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manal shanablehCorrect answer
Legend
Aug 21, 2020 3:56 PM UTC

are you sure that the files are saved on your computer?? they maybe saved in the cloud documents! 

3 replies

Harshika Verma
Community Manager
Community Manager
Aug 21, 2020 10:27 PM UTC

Hi Molly,

 

Sorry to hear you are unable to find your files in XD. In addition to what our expert has suggested, could you please also follow the below location according to your OS if the files are present there?

 

Windows:  \Users\username\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState

MacOS:  ~/Library/Application Support/Adobe/Adobe XD

 

We will try our best to help.

 

Thanks,

Harshika

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manal shanablehCorrect answer
Legend
Aug 21, 2020 3:56 PM UTC

are you sure that the files are saved on your computer?? they maybe saved in the cloud documents! 

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mollyairdAuthor
Participant
Aug 22, 2020 3:27 AM UTC

I found it there! Thankyou so much

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