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talented_multitalent5D25
Participant
Oct 30, 2020 7:13 PM UTC
Question

Record screen

Hi! I'm having trouble to record screen on adobe xd tool of recording, every time I click on the rec button it just keeps sparkling the circle as if is recording but the timer doesn't leave the 00:00. I use the software on a MacOs system. Would like some help, please!

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1 reply

Dan Rodney
Community Expert
Dan RodneyCommunity Expert
Community Expert
Oct 31, 2020 7:14 AM UTC

I think it's because Apple has made recent versions of macOS require more permissions. You probably need to grant Adobe XD the permission to record your screen. Refer to these instructions on how to do that. https://support.apple.com/guide/mac-help/control-access-to-screen-recording-on-mac-mchld6aa7d23/mac

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