Reloaded My install laptop adobe xd and previous data cannot be show

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Hi, Anyone guide me. My previous data cannot be show and only reloaded . The message show it only "Could no access documents some things is wrong" Kindly guide me. Thank you

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Ares HovhannesyanCorrect answer

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Please check are your SyncFile on by clicking on the gear on the top of CC App Manager? Are your CC Libraries loading in XD , AI, and PS or other Adobe apps? Also go to your Creative Cloud folder and check are your folders have a green icons on folders? If all this not working your CoreSync have a problem.

Click the link Learn more and follow instractions or

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Ares Hovhannesyan

Correct answer

Community Expert

Please check are your SyncFile on by clicking on the gear on the top of CC App Manager? Are your CC Libraries loading in XD , AI, and PS or other Adobe apps? Also go to your Creative Cloud folder and check are your folders have a green icons on folders? If all this not working your CoreSync have a problem.

Click the link Learn more and follow instractions or

Use the Creative Cloud Cleaner Tool to solve installation issues
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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