I shared a prototype for a customer, and now they want me to delete it from the web.
Problem; Because I experienced a lot of performance issues, I worked on a local file, on the customers PC. This file is now deleted and my Adobe-licence with the customer is stopped.
How can I unpublish the content when I do not have access to the source file or any of the content connected to the account?
Try going to assets.adobe.com, to Your files on the left side, to the Published tab (Even if you no longer have an active Adobe Creative Cloud subscription, you should still be able to log in with your Adobe ID.):
https://assets.adobe.com/links
From there, you should be able to see all your published documents. Hover over the one you want to remove. When you hover over it, you should see three dots on the right, below the thumbnail for the document. Click on the three dots and select Permanently delete.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices