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Participant
December 14, 2023
Question

Retrieve files from Adobe XD cloud storage.

  • December 14, 2023
  • 1 reply
  • 168 views

Hi everybody, due to the expiration of my Adobe XD subscription, I am unable to access the files stored in the cloud. How can I retrieve these files? They are important to me.

This topic has been closed for replies.

1 reply

HARSHIKA_VERMA
Community Manager
Community Manager
December 19, 2023

Hi @neo34256088ntpi,

 

Sorry for the delay in response. Please check out the similar post" https://community.adobe.com/t5/adobe-xd-discussions/adobe-xd-file-disappeared-after-subscription-expired/td-p/12973722, which might help you.

 

For further assistance, you may reach out to the support team for direct assistance.

 

Hope it helps.

 

Thanks,

Harshika