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fashiongo
fashiongo
Participant
February 8, 2017
Answered

Revert back to previous version?

  • February 8, 2017
  • 2 replies
  • 3130 views

We were having success using the first version of XD for Windows, however when we updated the app we are experiencing:

- Program crashing upon exporting one or all artboards (3 of 4 employees at the company are experiencing this issue)

- App lags upon saving

- If you Save As, the file does not revert to the Save As file

Currently we are sending our files to the 1 employee who can export our artboards. We are considering switching to PSD but we hate using PSD for wireframing!

Is it possible to revert back to the last version or will that cause issues with opening newer version files?

This topic has been closed for replies.
Correct answer frankc58017494

I fixed the problem by uninstalling XD (with removing preferences) and reinstalling using the Adobe CC app manager.

2 replies

F
frankc58017494
Participant
February 15, 2017

I'm having the same issue. Started after I upgraded to the latest XD for Windows 10.

I
IrinaM1
Participating Frequently
February 15, 2017

I received your files, thank you!

I
IrinaM1
Participating Frequently
February 9, 2017

Hi Angie,

sorry you're having these problems with XD.

would it be possible for you to share your file that crashes when exporting artboards, so we can look what is causing it? You can email me at imaderyc@adobe.com

thanks!

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