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GWATdesign
Inspiring
Nov 26, 2020 5:47 AM UTC
Question

ridiculous RAM usuage

I've got XD routninely using upwards of 20Gb of RAM!?! what and why?

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1 reply

Rishabh_Tiwari
Rishabh_Tiwari
Legend
Nov 26, 2020 9:14 PM UTC

Hi there,

 

We're so sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening while working on a specific file or multiple files?
  3. Does this happen while working on cloud documents or local or on both?
  4. Please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rishabh

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