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M
Marv1e
Participant
July 1, 2021
Question

'Save as Local Document' not working

  • July 1, 2021
  • 3 replies
  • 800 views

I have recently opened an old XD document (I don't use the software that often) and I need to save it locally. However when I select 'Save as Local Document' nothing happens. I've checked my recent files on my Mac and there's nothing there? I really can't save the file to the cloud and I find it ridiculous that you can't easily save locally. Anyone have any idea what's going on here? I'm tempted to uninstall XD and look into alternatives at this point.

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      3 replies

      C
      c_manning
      Participant
      August 23, 2022

      I am having the same problem on XD version 54.0.12 running on Catalina 10.15.7. I have two very small files that will not save locally. I get the rainbow spinny wheel forever when I try to "Save As Local Document" or "Export". I have tried uninstalling and reinstalling. Is there any solution to this?

      scotts26340642
      scotts26340642
      Participant
      December 14, 2021

      what happened here? Cripes this support community is useless.

      G
      Community Expert
      gianvitulanoCommunity Expert
      Community Expert
      December 16, 2021

      Hi Scotts,

      need help on Adobe XD or on the forum?

      G
      Community Expert
      gianvitulanoCommunity Expert
      Community Expert
      July 1, 2021

      Hi Marv1e,

      can you tell us which version of Adobe XD you are using? Does this problem also occur on other files?

      M
      Marv1eAuthor
      Participant
      July 1, 2021

      Hi Gianvitulano, 

       

      I'm using XD version 41.1.12, and I'm running Catalina 10.15.7. I've opened a couple of other files and neither of these will save as locally. It's worth mentioning that the file was local to begin with, but now I need to save it out as a new version, for a new project.

       

      Thanks,

      Em

      Rishabh_Tiwari
      Community Manager
      Rishabh_TiwariCommunity Manager
      Community Manager
      July 4, 2021

      Hi there,

       

      Sorry to hear about the trouble. Could you confirm if it allows you to change the location of save? If yes, please try saving the file locally to a different location and let us know if this helps or if you need any further assistance.

       

      Regards

      Rishabh

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