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loganFry
Participant
Nov 17, 2020 7:22 PM UTC
Question

saving files

How do I download synced files?

Under: https://assets.adobe.com/files is a Synced file section.

I work for a large enterprise and a contractor who has left the company has some files in above location. I need to save these files in case the Business Unit still needs the file before we delete the contractor's ID.

Thanks.

I can be reached at brandk@p66.com

 

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    2 replies

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Dec 2, 2020 6:43 PM UTC

    Hi Logan,

     

    We're so sorry for the delay in response. If you have business license, I'd request you to log a support case following the steps shared here: https://helpx.adobe.com/in/enterprise/admin-guide.html/enterprise/using/support-and-expert-services.ug.html

     

    Regards

    Rishabh

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    loganFryAuthor
    Participant
    Nov 17, 2020 7:32 PM UTC

    Contractor has left our company and we're trying to ensure that when we delete the contractor ID/account from Adobe Cloud, we don't delete anything the Busniess Unit still needs.

    The BU has provided us some sample URLs. How do I determine if any of the resources used by these public links does not rely on the contractor account we are looking to delete.

    Thanks.

    I can be reached at brandk@p66.com

     

     

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