Saving... stuck next to the document title

4 replies
844 views
Translate

This is what I get since I updated to 38.0.12. Saving next to the title non-stop. How can I fix this issue?

This topic is closed to new replies. Start a new post to keep the conversation going.

R

Rajasekhar_Reddy

Participating Frequently

Hi Tandora,

Thanks for writing us , Our team is aware of this issue and we are working to fix at earliest, meanwhile could you please collect the logs and share with us for further analysis.

You can collect the logs using https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html . Please save this files in creative cloud or google drive and share us the link (you can send me over a private message)

Regards,

Rajasekhar.

Translate

J

Joris5E09

Participant

Hello - I've got the same issue. I'm worried I'll lose my updates since it got stuck on "saving" - what do you recommend?

Translate

tandoraAuthor

Participating Frequently

Even with the latest update from this morning, the problem is still persisting. Saving eternally... It seems the cloud is unusable and since nobody will help you sort this out, just save your documents locally.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.