Saving... stuck next to the document title

Forum|Forum|5 years ago
March 24, 2021
1 reply
834 views

This is what I get since I updated to 38.0.12. Saving next to the title non-stop. How can I fix this issue?

This topic has been closed for replies.

R

Rajasekhar_Reddy

Participating Frequently

Hi Tandora,

Thanks for writing us , Our team is aware of this issue and we are working to fix at earliest, meanwhile could you please collect the logs and share with us for further analysis.

You can collect the logs using https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html . Please save this files in creative cloud or google drive and share us the link (you can send me over a private message)

Regards,

Rajasekhar.

J

Joris5E09

Participant

Hello - I've got the same issue. I'm worried I'll lose my updates since it got stuck on "saving" - what do you recommend?

tandoraAuthor

Participating Frequently

Even with the latest update from this morning, the problem is still persisting. Saving eternally... It seems the cloud is unusable and since nobody will help you sort this out, just save your documents locally.

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