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Participant
Nov 21, 2018 2:01 PM UTC
Question

Scala Pro font issue Windows 10

Hi,

 

I have difficulties with using the italic version of the installed Sanuk font on my Windows 10 (64bit) system in Adobe XD.

In the fonts panel I can choose italic but after I have done that the design doesn't change to the italic font.

This problem only occurs on my Windows 10 pc and only in Adobe XD.

Both Photoshop and InDesign work just fine and show the italic font when selected.

On MacOS the italic font also works fine in Adobe XD.

 

This is the source where the font was bought:
https://www.fontshop.com/families/ff-sanuk

 

The issue is not only with "regular italic" font, but also the other italic variants (thin, bold).

 

I hope you can help me out.

 

Best regards,

JK

 

{Renamed By MOD}

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17 replies

Participating Frequently
Jan 25, 2023 7:47 PM UTC

I have the opposite problem with a different font - Scala Pro. The roman displays in italic in XD only on PC, in XD on a mac it display without any problems. Also, displays correctly on PC in InDesign and Photoshop. 

 

Was this issue ever resolved?

 

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Harshika Verma
Community Manager
Community Manager
Jan 26, 2023 9:25 PM UTC

Hi @tinatacoTT,

 

Thank you for reaching out, and sorry for the trouble. We will try our best to investigate the issue. Would you mind confirming from where you've downloaded the font, as it doesn't seem to be available on the font's website?

 

Is it possible for you to share the zipped font file with me so that I can check on my end? Please also share the XD version and your operating system's details.

 

We will try our best to help.

 

Thanks,

Harshika

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Participating Frequently
Feb 1, 2023 8:46 PM UTC

Activated fonts from Adobe Cloud through InDesign. 

FF Scala | Adobe Fonts

 

 

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elainecc
Participating Frequently
Nov 21, 2018 3:36 PM UTC

Can you confirm that the font works in WordPad?

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Participant
Nov 21, 2018 8:11 PM UTC

I just checked the italic style in WordPad and no problems there, just works correct.

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fahad_dexter
Participating Frequently
Nov 21, 2018 2:58 PM UTC

Hey buddy!
If Adobe InDesign & Photoshop are running the font properly then I guess this ain't the issue with your Windows 10. If Italic/thin/bold variants of other fonts are working properly in XD then you should probably try uninstalling the font and reinstalling it again.

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Participant
Nov 21, 2018 8:10 PM UTC

Hi Fahad,

I have reïnstalled the font but unfortenately this did not seem to solve the problem.

But thanks for your suggestion

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