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Participant
January 20, 2020
Answered

[Share]-Cannot preview prototype (link doesn't work) in XD.

  • January 20, 2020
  • 2 replies
  • 876 views

I would like to preview my prototypes via the link but I have an error message and cannot view ANY of my prototypes (Screenshots messages attached)

 

 

 

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Correct answer Harshika Verma

Hi Darias,

 

Thank you for reaching out and sorry to hear you are unable to preview the link in the browser. In addition to what Italo has said, we would also suggest trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-view-web-prototypes.html

 

Let us know if that helps.

 

Thanks,

Harshika

2 replies

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
January 20, 2020

Hi Darias,

 

Thank you for reaching out and sorry to hear you are unable to preview the link in the browser. In addition to what Italo has said, we would also suggest trying the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-view-web-prototypes.html

 

Let us know if that helps.

 

Thanks,

Harshika

Participant
January 21, 2020

Thank you for the answer. It was something with my browser settings.

 

Harshika Verma
Community Manager
Community Manager
January 22, 2020

Awesome. Nice to hear you are back on track. Please give us a shout on community for any query related to Adobe XD. We would be happy to help. 

 

Thanks,

Harshika

Ares Hovhannesyan
Community Expert
Community Expert
January 20, 2020

Did you try to reinstall Adobe Xd? Can you preview yur prototype by copying and pasting prototype shared link in browser? Can you post here the shared link with us for checking access to that prototype.?

Participant
January 21, 2020

Thank you for the answer. It was something with my browser settings. For now it works, and i hope it will last long enough))