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sachink37091988
Participant
Feb 24, 2020 5:03 PM UTC
Question

[Share]-Creating New Link taking too long in XD.

Publishing new link to share prototype is taking too long... Have been waiting for half hour to progress and it's still at 70%. Started happening after the new update. Please fix this, it is becoming very frustrating. Tried uninstalling and reinstalling XD in MacOS 10.15.1 still same issue. Also, my internet is completely fine.

 

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9 replies

sachink37091988
Participant
Feb 24, 2020 7:43 PM UTC

It's outrageous that 3 minute job should take more than 3.5 hours to get done... Waited for generating a public link for sharing for almost 3.5 hours... All for nothing!!!

 

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Harshika Verma
Community Manager
Community Manager
Feb 27, 2020 5:53 PM UTC

Hi Sachin,

 

We are sorry for the delay in response and sorry to hear you are having trouble generating a share link in XD. Would you mind telling if it's happening with this specific file or all the files? Is it possible for you to share the file with me over a private message for investigation purpose? You may upload the file to a shared location such as Creative Cloud and share the url with me.

 

Thanks,

Harshika

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sachink37091988
Participant
Feb 24, 2020 6:44 PM UTC

Almost two hours later... Still publishing...

10:29 pm --- 60%

11:09 pm --- 69%

11:40 pm --- 76%

12:12 am --- 85%

 

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sachink37091988
Participant
Feb 24, 2020 6:10 PM UTC

10:29 pm --- 60%

11:09 pm --- 69%

11:40 pm --- 76%

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sachink37091988
Participant
Feb 24, 2020 5:43 PM UTC

10:29 pm --- 60%

11:09 pm --- 69%

 

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