Skip to main content
widiantoz98129901
Participating Frequently
Nov 26, 2019 9:16 AM UTC
Answered

[Share]-Error: "There was an error sending the invite. Please try again" in Adobe XD.

Hi, I've just tried to share a private link with only several team members that I wish to invite, but after multiple attempts it keeps on returning a failed message: There was an error sending the invite. Please try again.

 

There is no further explanation about the error or about how to resolve it. My XD version is 24.4.22.1, please help!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

<The title was renamed by moderator>

This topic is closed to new replies. Start a new post to keep the conversation going.
Harshika Verma
Harshika VermaCorrect answer
Community Manager
Nov 26, 2019 11:43 AM UTC

Hi Widian,

 

We are sorry to hear you are facing trouble inviting people to edit in Adobe XD. Would you mind trying to sign out of XD and Creative Cloud app and sign back in? We would also request you to please try restarting the machine.

 

Let us know if that helps.

 

Thanks,

Harshika

View reply

5 replies

Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
Nov 26, 2019 11:43 AM UTC

Hi Widian,

 

We are sorry to hear you are facing trouble inviting people to edit in Adobe XD. Would you mind trying to sign out of XD and Creative Cloud app and sign back in? We would also request you to please try restarting the machine.

 

Let us know if that helps.

 

Thanks,

Harshika

Translate
widiantoz98129901Author
Participating Frequently
Nov 27, 2019 9:48 AM UTC

Hi Harshika, thank you. It works now! 🙂

Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices