Skip to main content
S
Sparrow4130
Participant
February 13, 2023
Question

Share link not working - Something went wrong

  • February 13, 2023
  • 2 replies
  • 853 views

Hi there,

 

I'm having trouble generating shared links for prototypes from Xd. 

 

I keep getting the "Something went wrong" message with no error codes.

 

 

    This topic has been closed for replies.

    2 replies

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    February 27, 2023

    Hi @Sparrow4130,

     

    Sorry for the delayed response. Are you still experiencing the issue? It seems like some of the services were impacted when you reported this issue.

     

    Please let us know if the issue still persists.

     

    We would be happy to assist further.

     

    Thanks,

    Harshika

    S
    Sparrow4130Author
    Participant
    March 1, 2023

    Hi @HARSHIKA_VERMA 

    Unfortunately I'm still experiencing this issue.

     

    Frustratingly, I can't seem to access the relevant forum to report the bug or find out what the error code is, I'm just receiving  the "Something went wrong" screen.

     

    Any help would be greatly appreciated. 

     

    Thanks!

    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    February 13, 2023

    Are you updating the existing link or creating a new one. Note talking about existing link?

      S
      Sparrow4130Author
      Participant
      February 15, 2023

      Neither seem to be working, I've just shared it on teams and that seems to give a preview of the design, but my colleague can't access it either... 

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices