Share link not working - Something went wrong

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Hi there,

I'm having trouble generating shared links for prototypes from Xd.

I keep getting the "Something went wrong" message with no error codes.

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Harshika Verma

Community Manager

Hi @Sparrow4130,

Sorry for the delayed response. Are you still experiencing the issue? It seems like some of the services were impacted when you reported this issue.

Please let us know if the issue still persists.

We would be happy to assist further.

Thanks,

Harshika

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S

Sparrow4130Author

Participant

Hi @HARSHIKA_VERMA

Unfortunately I'm still experiencing this issue.

Frustratingly, I can't seem to access the relevant forum to report the bug or find out what the error code is, I'm just receiving the "Something went wrong" screen.

Any help would be greatly appreciated.

Thanks!

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Ares Hovhannesyan

Community Expert

Are you updating the existing link or creating a new one. Note talking about existing link?

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S

Sparrow4130Author

Participant

Neither seem to be working, I've just shared it on teams and that seems to give a preview of the design, but my colleague can't access it either...

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