Known Participant

Answered

share links destroyed / disappeared if saving a new version of working file

Forum|Forum|5 years ago
February 14, 2020
6 replies
7763 views

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hi.

i think new update broke this. as title says, after saving a file as a new version, selecting the "share" to update link shows a blank link, i.e. a new one has to be created.

this is problematic as in the past, this would not connect to all the client comments. essentially, a new link would show no comments when client reviews.

please confirm and fix asap!

the only way to make this work is to save new edits over current version to maintain the link, which is not what we want to do. we have time-sensitive projects that, needless to say, existing comments are crucial.

Correct answer Matt Caisley

Having the same issue. XD forced a Save As and have lost all links. This is over 15 individual page links which contain client comments. I fortuanately forsaw this happening and made a duplicate file in finder just incase. This duplicate still has all links maintained, but i know have to copy all changes accross from the latest XD file to the duplicated version. This is a waste of time and is impacting our workflow. We need to maintain links through versions so we can track client comments and changes.

Matt CaisleyCorrect answer

Participant

Having the same issue. XD forced a Save As and have lost all links. This is over 15 individual page links which contain client comments. I fortuanately forsaw this happening and made a duplicate file in finder just incase. This duplicate still has all links maintained, but i know have to copy all changes accross from the latest XD file to the duplicated version. This is a waste of time and is impacting our workflow. We need to maintain links through versions so we can track client comments and changes.

M

MarkYeah27498108

Participant

This same problem is happening once again. ...because NOW, you can't simply "Save" when updating a "Local Document" when updating! Adobe forces a "Save As..." when updating and performing a "Save" "Local Document", and this casues the XD "Local Document" to lose all Shar links! COME ON ADOBE PLEASE FIX THIS! I do NOT want to use your cloud to save MY documents.

J

Jimmie8888

Participant

this is perhaps the very dumbest thing Adobe has ever done...likened to burning all you negitives after you made a print?....there was NO CONFUSION befoer when we were allowed to keep our orginal

HARSHIKA_VERMA

Community Manager

Hi Jimmie8888,

We are sorry for the frustration. We will make sure to pass on the feedback with the team. You may also submit your feedback on our XD UserVoice page if you need the functionality back.

We are sorry for the incovenience.

Thanks,

Harshika

D

Designabolic

Inspiring

I am calling this out, Adobe. I DID NOT Save As, and this morning made some file changes from a file that's been open, and then went to update and the link was GONE. Now I have to relink all clients, and have to write all my notes. This is a very frustrating inconvenience.

N

NaraSilva

Known Participant

After working for a while on Adobe XD, I noticed that every time I close my file without saving, or if any power event happens, even when adobe XD closes and when you open it again, your file is there, and you continue working, it asks you to save as a copy. So you will lose your links or you will lose your last work.

naraosga-adobe

Participating Frequently

Hello, This is not working really well because its not a matter of saving a copy. I have to keep a phisical copy of my file and update it everyday and the company I work does not allow us to use adobe cloud. So if I chose to just save my files locally, everytime I save my file, I lose the link of my shared prototype. For me this is a major issue.

HARSHIKA_VERMA

Community Manager

Hi there,

Thanks for reaching out. Yes this is an intentional behavior of the team. As the same link creates a lot of confusion. If that saved as file was passed on to someone else, even they were updating to the same link this causing confusion and loss of data. That is the reason the team made the change whereby- save as of a doc will now not preserve existing links.

Thanks,

Harshika

atran-1digitalAuthor

Known Participant

.

well, crud.

lesser of the 2 evils.

we currently have 2 workarounds, one is better than the other:

1) keep the same file always. make a copy of current layout(s) somewhere off the pasteboard. continue with changes to design. when ready, update link.

the potential problem to this is that if there are many rounds of changes, plus if there are many pages in the document, copies of the previous versions in the same file can get out of hand quickly. then you would have to consider this *one* file getting corrupted, so you'd have to create a backup of it.

2) a better solution: save and close the working file completely. from the desktop, make a duplicate of that file and rename to new version. open the new dupe file and, voila! link is still there and updating it will be same as before.

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