Participant

Answered

[Share]-Live preview not working fine on android mobile in XD.

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When I am working with Adobe XD CC, It is working using cloud document but I am not able to see live preview using datacable even it is not synching. I am using windows 10 Laptop and my mobile is iPhone 7. Please resolve the issue.

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GNectarCorrect answer

Participant

I was having the same problem, but I fix it just using the Adobe XD with Itunes open in Windows...

THIS SOLUTION WORKED. Just open iTunes on windows and restart XD on mobile.
Thanks a lot, you're the MVP.

M

MarkJay

Participant

My problem is, when I live preview my prototype, adobe xd will automatically close after swiping 2ns slide. Please help.

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M

MarkJay

Participant

Adobe xd app on my android phone automatically close after swiping 2nd slide.

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M

MarkJay

Participant

[Fixed] Just convert the text to curve.

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3

3DWhizKulifa

Participant

I was hoping to find a real solution to this but as of today, Sept 15th, 2020 -- it still does not work.

Is there still no solution to getting XD's Live Preview to work with a Windows PC & an Android phone?
The 'correct' answer to open iTunes on the PC and then restart XD on mobile is nonsense and does not work.. iTunes is for music anyway, how would that even make sense?

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Harshika Verma

Community Manager

Hi there,

We are sorry for the frustration. It looks like you're having similar problem mentioned here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/17453770-android-tethered-usb-mobile-device-preview-on-wi

If so, we would request you to please submit your feedback and upvote the request to add your voice.

Hope it helps.

Thanks,

Harshika

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M

martineiversen

Participant

Hey, I was wondering if you found out how to solve this issue because for me it's the same... Im working with updated windows 10 and an iphone 7 also with the new updates. Itunes is also installed on both devices.

Thank you!

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Sjaani

Community Expert

This is an interesting discussion. The app says Connect iOS devices to XD via USB to preview.

The iPad Pro comes with a lightning cable so there is no way to plug it into a USB for connection to Windows10.

I can definitely use the upload to cloud and view option, but not the Preview on device via cable option.

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italosan

Community Expert

Hi, have you installed iTunes on your computer?

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ammad0321

Participating Frequently

Not installed

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italosan

Community Expert

Install iTunes on your computer and then try again Live Preview

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M

martyaxel

Participant

same issue

windows 10

iphone xs max

usb cable original

all up to date

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Atul_Saini

Legend

Hi Srikanth.gubba,

Sorry that you are unable to use Live preview on your iPhone 7 from Windows 10 machine. Could you please share the exact version of Adobe XD, XD mobile and OS build which you are using? I would also request you to make sure that you are trying to use Live Preview as per the details mentioned here: - Preview your prototypes on mobile devices.

Thanks,

Atul_Saini

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dianar34355689

Participant

Hello Atul_Saini,

unfortunately, I have the same issue on the same hardware. My specs:

Adobe XD: 17.0.12.11

CC: 4.2.0.25

XD mobile: 17.0

OS: Windows 10 Pro 64-Bit Version (10.0, Build 17134)

OSX: iOS 12.2

Thank you in advance,

Diana.

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Atul_Saini

Legend

Hi Diana, could you please check if you have iTunes installed on your machine?

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